Shipping policy

Shipping Policy

Thank you for choosing Loviva. Below is our shipping information.

Processing Time:
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or U.S. public holidays.

Shipping Time:
Standard shipping within the United States typically takes 5–10 business days after dispatch. International orders usually take 10–21 business days, depending on destination and customs clearance.

Shipping Fees:
Shipping costs are calculated at checkout based on weight, size, and delivery location. Import duties, taxes, and customs fees for international shipments are the responsibility of the customer.

Order Tracking:
Once your order is shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delivery Issues:
If your package is lost, stolen, or damaged in transit, contact us promptly at gagnonbuck0172@outlook.com with your order number and tracking details. We will assist you as quickly as possible.

Address Modification:
Please ensure your shipping address is correct before placing an order. We cannot modify the address once the order has been shipped.